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FAQ’S
(FREQUENTLY
ASKED QUESTIONS)
About Flexcot™
-
How long
will it take
me to
assemble or
disassemble
Flexcot™?
Cot assembly
or
disassembly
should take
you between
1 and 2
minutes to
complete.
Please allow
a few
additional
minutes for
reading the
brief
assembly
instruction
sheet the
first time
you assemble
the cot.
The
instruction
sheet
suggestions
on how to
use you foot
and hands
will shorten
and simplify
the assembly
/
disassembly
process.
-
What is
pet
acceptance
like?
Pet
acceptance
is high.
Click here
for more
pet/cot
pictures.
Occasionally
a dog finds
the raised
surface
difficult to
adjust to.
This
"adjustment"
issue can
usually be
resolved by
temporarily
placing a
favorite
blanket on
the cot
surface.
-
Why do
you use
polyester
fabric for
the bed?
Heavy-weight
polyester
fabric was
selected
over
alternative
fabrics
because our
testing
showed that
polyester
was superior
at retaining
its’ shape
over many
wash and
loading
cycles.
About Returns,
Service, etc.
-
What is
your return
policy?
Our
return
policy
states that
if for any
reason you
are not
completely
satisfied
with your
purchase
return the
item within
30 days for
a prompt
refund (less
shipping and
handling
charges).
-
Are
replacement
parts
available?
Yes! In
the unlikely
event that
you should
need
replacement
parts for
your Flexcot™
they are
available.
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